Our People, Our Strength | Hydrogen Payment Services

By Obinna Ojekwe, Head of Marketing, Hydrogen

Our People, Our Strength: How Diversity, Tenacity, and Innovation Drive Hydrogen’s Success

At Hydrogen Payment Services Company, our story is not only about payments, technology, or market leadership. It is about people. The incredible men and women who bring our vision to life every day are the real drivers of our success. With a gender balance of 52% male and 48% female, we are proud to demonstrate that inclusivity is not an aspiration but a lived reality.

A People-First Culture in the Payments Industry

This past year marked one of the most remarkable chapters in our journey. Our teams delivered record-breaking growth, strengthened partnerships, and created solutions that touched millions of lives. Every milestone was achieved through teamwork, dedication, and a shared commitment to excellence, innovation, and integrity.

At the heart of our success is a culture built on four values: Excellence, Integrity, Innovation, and Service. These principles shape every interaction, decision, and product we deliver in the payments ecosystem.

How Gender Balance Transforms Careers

Chisom Ilo, Application Support Engineer, shares how diversity and inclusion in fintech transformed her professional journey:
“Sharing how gender balance and inclusivity have shaped my career at Hydrogen is deeply personal, so I will tell you my story.

When I joined, I was a non-technical staff member with no clear career path. My only compass was a guiding principle from the Bible: ‘Whatsoever your hand finds to do, do it well.’

In just three years, I have transitioned from non-technical to technical roles, collaborated across diverse teams, completed multiple company-sponsored trainings, and benefited from an environment at Hydrogen that allowed me to apply and share the knowledge I gained.

This transformation was possible because at Hydrogen, opportunities are open to all, contributions are valued regardless of gender, and growth is encouraged at every stage. That culture has accelerated my career, strengthened my confidence, and expanded my vision for the future.”

Why Collaboration Fuels Innovation

Kolapo Imam, Product Owner, has seen firsthand how teamwork drives innovation in payments:
“Working on custom API solutions for merchants has shown me one thing. Ideas become sharper when different minds come together. Developers, sales managers, designers, compliance experts, and even customers each see things from unique angles. That diversity of thought helps us spot opportunities others might miss, and that is where true innovation happens.”

Resilience in Action: Staying Agile in the Face of Challenges

David Omene, Head of PTSP Operations, captures Hydrogen’s spirit of resilience:
“At Hydrogen, challenges are not roadblocks. They are launchpads for growth. Our resilience keeps us steady in the storm, and our adaptability empowers us to pivot with speed and precision.

When the recent TELCO connectivity challenge threatened operations, we did not pause. We adapted instantly, guiding merchants to alternative networks, dispatching SIMs across regions, and working tirelessly with partners until service was restored.

Moments like these prove that our agility and problem-solving mindset keep our customers’ businesses moving forward, no matter the challenge.”

Looking Ahead: Building the Future Through Our People

We believe that when our people thrive, Hydrogen thrives. This belief drives our approach to employee development, wellness, and recognition. It is why we will continue to build an environment where talent is nurtured, diverse voices are heard, and every individual feels empowered to contribute their best.

Because at Hydrogen Payment Services Company, our greatest competitive advantage is not technology. It is our people.